Payment and dispatch

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The following terms and conditions apply:

Dispatch conditions

Domestic delivery (Germany, excluding islands) and other countries:
– Australia
– Belgium
– Denmark
– France
– Italy
– Canada
– Netherlands
– Poland
– Portugal
– Sweden
– Spain
– Czech Republic
– Hungary
– USA
– United Kingdom
– Austria
– on request also in other countries

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): We charge a flat shipping fee of 3,99 € per order. From a order value of 100,00 € onwards, we deliver shipments free of cost.

Deliveries to foreign countries: We differentiate into four different zones:

Zone 1
Austria, Belgium, Denmark, France, Italy, Netherlands, Spain, United Kingdom
€ 7.99 for insured parcel and € 3.99 for letter post

Zone 2
Czech Republic, Hungary, Poland, Portugal, Spain, Sweden
14.99 € for insured parcel and 3.99 € for letter post

Zone 3
Switzerland
14,99 € for insured parcel and 3,99 € for letter post
Possibly. incur additional costs to be borne by the customer on site (customs)

Zone 4
Canada, United States (USA), Australia
11,99 € + 3 € per kg for insured parcel and 3,99 € for letter post

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1-3 days, for deliveries abroad within 5 – 10 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Terms of payment

For domestic deliveries (Germany) the following payment options are available:

– Prepayment via transfer
–  Payment via PayPal
– Payment by invoice (via Paypal)
– Payment by SEPA debit (via Paypal)

In case of deliveries to a foreign country, you have the following payment options:

–  Prepayment via transfer
–  Payment via PayPal
– Payment by SEPA debit (via Paypal)

Further details on payment

In case of questions, please contact us at the contact details mentioned in the Legal Notice.

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